Orders

Can my parcels be picked up by other person?

Yes, of course! When you place the order in your EshopWedrop account please leave a comment with the name and surname of the person who will come to pick up your parcel(s).

General

What is the Ne$t Programme? What are the benefits of cross-border online shopping? Why use EshopWedrop? How does the service work? Read our Step by Step Guide. My parcel was rejected at my EshopWedrop shopping address. Why?

Account

What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping delivery address? Where I can see my invoices? What are Drops?

Orders

What are the standard maximum dimensions allowed for one parcel? When do the parcels received at my personal online shopping addresses depart to our main warehouse in Warsaw? My parcel was rejected at my EshopWedrop shopping address. Why? How can I check my parcels and how can I find out when they arrive at destination? I made an online acquisition but I cannot see it among my parcels shown in the EshopWedrop account. Why? What can I do?

Retailers

Can I compare prices between various online shops? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?