Account

How do I know that my products were received at my EshopWedrop shopping delivery address?

Our system will automatically send you emails notification as soon as we receive your parcels. The following details are included in our email notifications for each parcel received:

Weight
Dimensions
Tracking number
Link to your EshopWedrop account where you can see a picture with your parcel (parcels) as well as all the details above.

Also, at any time you have the option to check your parcels in your EshopWedrop account. You will find here all the details and the status for all your parcels, consolidations, history, invoices raised to you, etc

General

What is the Ne$t Programme? What are the benefits of cross-border online shopping? Why use EshopWedrop? How does the service work? Read our Step by Step Guide. My parcel was rejected at my EshopWedrop shopping address. Why?

Account

What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping delivery address? Where I can see my invoices? What are Drops?

Orders

What are the standard maximum dimensions allowed for one parcel? When do the parcels received at my personal online shopping addresses depart to our main warehouse in Warsaw? My parcel was rejected at my EshopWedrop shopping address. Why? How can I check my parcels and how can I find out when they arrive at destination? I made an online acquisition but I cannot see it among my parcels shown in the EshopWedrop account. Why? What can I do?

Retailers

Can I compare prices between various online shops? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?